BronxCare Health System

Approval Process

If a patient is determined to be eligible under this Policy, the following approvals will be obtained based on the level of Charity Care or Financial Aid that is being proposed:

• Up to $5,000 will be approved by a Manager of Patient Financial Services.

• From $5,001 to $20,000 will be approved by the Director of Patient Financial Services.

• From $20,001 to $100,000 will be approved by the Vice-President, Revenue Cycle and Compliance.

• In excess of $100,000 will be approved the Chief Financial Officer.

Reconsideration Process

If a patient is determined to be ineligible under this Policy, the denied application and the reason(s) for the denial, including but not limited to failure to cooperate in the application process, will be noted in the patient’s financial file. The patient should be informed that he/she is permitted to request reconsideration of his/her application, by the following:

Institution

BronxCare Health System - Inpatient Services
BronxCare Health System - Outpatient Services
MLK

Administrative Designee

Medical Director
Assistant VP, Practice Management
Executive Director