BronxCare’s nursing team has adopted and led the charge on the development of the Unit-Based Team Model. This model is comprised of frontline staff from all disciplines and leaders working collaboratively to solve problems, improve performance, and enhance quality. Unit-Based Team Members identify performance gaps and opportunities within their purview, as well as issues that can be addressed in the course of the day-to-day work such as workflow or process. By focusing on clear, agreed-upon goals, Unit-Based Teams encourage greater accountability and allow members to perform their full scope of work while delivering measurable benefits in clinical outcomes, operations, and patient experience enhancements. As a result, hospital-acquired pressure injuries at BronxCare have decreased by 40 percent from 2023 to 2024. Central line infections have also decreased by 83 percent for the same time period. In addition to consistently maintaining a strong focus on quality outcomes, BronxCare’s nurses are also incorporating patient experience initiatives.
The multidisciplinary approach and collaborative efforts of BronxCare’s nursing staff continue to be key to ensuring the provision of high quality care to the Bronx community. “Our nursing division is now in a strong position as we move forward and continue to demonstrate clinical excellence,” stated Ms. Dusseldorp.